Customer Service

We're a small team that genuinely cares — here to help with anything you need.

Reach us

Email: weaversfabstudio@gmail.com
WhatsApp: +91 96410 44682
Alternate: +91 91538 36530
Hours: Monday–Saturday, 10:00 AM – 7:00 PM IST
Address: Vill – Chak Guinpara, P.O. & P.S. Islampur, Dist. Murshidabad, West Bengal – 742304

We reply to most queries within 24 hours on working days.

How can we help?

Order status — track your order from the link in your confirmation email, or message us your order number.
Sizing & fabric — unsure about a weave or fit? Ask us, or request a swatch for fabric-by-the-metre.
Returns & refunds — see our Return Policy and Refund Policy pages.
Bulk & custom orders — planning a wedding or a large order? Write to us and we'll take care of you.

Care for your handloom

Dry-clean or gentle hand-wash separately in cold water; dry in shade. Natural dyes may settle slightly with the first wash — this is normal and part of the handmade character.